Secure Online Voting

Secure, straight forward online voting for secret ballots.


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Benefits at a glance


Online voting is at the centre of what we do. Because of its popularity, we include it for every ballot or election we manage. Our goal is to make a secure process that’s as simple as possible for your voters.

online voting person voting on ipad
  • Authenticated

    Minimise fraud and enhance legitimacy with voter authentication. Learn more

  • Secret

    Voting preferences remain anonymous. Learn more

  • Flexible

    Vote using any internet enabled device from anywhere, anytime.

  • Secure

    SSL encryption just like internet banking.

  • Accurate

    Votes are automatically counted in real time. System rules prevent invalid or multiple votes.

  • Cost effective

    No expensive postage, material or handling costs.

  • Built in help

    Easy access to customised voting instructions and help.

  • Easy to use

    It only takes a few minutes to cast a vote online.

How Online Voting Works


The three core steps in lodging an online vote are outlined below. Each page is customised for your election or ballot so that voters are given context. Most clients use our GoVote branded voting interface, but with in house programming expertise, we can also develop highly customised branded pages on request.

online voting authentication page screenshot

1. Voter Authentication


The voter authentication page is a barrier to keep out people who aren’t entitled to vote in your election or ballot. To reach the ballot paper, a voter must confirm their details against the voter roll. This will mean providing either:

  • A GoVote generated 11 digit PIN. We refer to this as “authenticated only”.
  • A GoVote generated 11 digit PIN, and an extra piece of information, such as an employee or payroll number. We refer to this as “authenticated and verified”.

1. Voter Authentication


online voting authentication page screenshot

The voter authentication page is a barrier to keep out people who aren’t entitled to vote in your election or ballot. To reach the ballot paper, a voter must confirm their details against the voter roll. This will mean providing either:

  • A GoVote generated 11 digit PIN. We refer to this as “authenticated only”.
  • A GoVote generated 11 digit PIN, and an extra piece of information, such as an employee or payroll number. We refer to this as “authenticated and verified”.

How to Vote

Voters can access detailed voting instructions for all voting channels from the authentication page. This is another reason it makes sense to always include an online voting option.

Support Details

GoVote supports voters prior to and during the ballot period by email and phone. Contact details for our Australian support staff are available directly from the authentication page.

Built in Help

Voters can access self-help resources to troubleshoot any access issues from their browser of choice. Built in logic alerts voters to browser functionality issues automatically.

2. Vote Online


Once authenticated, voters progress to the ballot paper and mark their preference, or preferences. Built in rules prevent invalid votes from being submitted, and because of the authenticated environment, no one can vote twice.

online voting vote page screenshot

2. Vote Online


online voting vote page screenshot

Once authenticated, voters progress to the ballot paper and mark their preference, or preferences. Built in rules prevent invalid votes from being submitted, and because of the authenticated environment, no one can vote twice.

online voting receipt page screenshot

3. Voting Receipt


After the vote has been submitted the preference is recorded in a separate database to ensure anonymity is protected. A receipt number is generated that the voter (or an independent auditor) can use to confirm the vote was successfully lodged. This offers a level of transparency that you simply don’t get with anonymous in person or postal voting.

3. Voting Receipt


online voting receipt page screenshot

After the vote has been submitted the preference is recorded in a separate database to ensure anonymity is protected. A receipt number is generated that the voter (or an independent auditor) can use to confirm the vote was successfully lodged. This offers a level of transparency that you simply don’t get with anonymous in person or postal voting.


That’s it!


Simplicity on the outside, expert software on the inside. We strive to make the online voting process as simple as possible without compromising on the fundamentals of security and anonymity.



Voting you can count on


GoVote is Australia‚Äôs industry leader in the planning, management and delivery of secure, independent ballots and elections. We work across all industries with organisations big and small, public and private, including some of Australia’s most recognisable names. Our voting services can save you time and resources, and ensure your vote is conducted to meet any governance requirement.



Client Logos NAB, SA Gov, ABS
Client Logos NT Gov, RBA, Elders

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