Online Voting

Our online voting tool ensures fair, reliable results for your business

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Benefits of Online Voting

We include an online voting option for every ballot or election we manage. Our system makes it easy to lodge a vote online, without compromising on security.

online voting person voting on ipad

  • Authenticated

    Voter authentication helps to minimise fraud and maximise trust in the result. Learn more

  • Secret

    Our online voting service has been designed to keep voting preferences anonymous. Learn more

  • Flexible

    Vote online using any internet enabled device from anywhere in the world.

  • Secure

    SSL encryption just like internet banking.

  • Accurate

    Votes are automatically counted in real time. System rules prevent invalid or multiple votes.

  • Cost effective

    There are no expensive postage, material or handling costs associated with internet voting.

  • Built in help

    Our online voting service has built in voting instructions and support for your voters.

  • Easy to use

    It only takes a few minutes to cast a vote online.

How Internet Voting Works

The three key steps to vote online using our online voting service are shown below. Each page is customised for your election or ballot so that voters are given context. Most clients use our GoVote branded voting interface, but with in house programming expertise, we can also develop highly customised branded pages on request.

online voting authentication page screenshot

Step 1: Voter Authentication

The voter authentication page acts as a barrier to keep out people who aren’t entitled to vote in your ballot. This page is the digital equivalent of getting your name marked off the voter roll at a polling station. Before a person can access the online ballot paper, they need to confirm who they are by providing details that match a voter record in our system.

Depending on the type of access for your ballot, voters will need to provide either:

  • Their GoVote generated 11 digit PIN. We refer to this as “authenticated only”.
  • The GoVote PIN plus an extra item, such as a date of birth or employee number. We refer to this type of access as “authenticated and verified”.

1. Voter Authentication

online voting authentication page screenshot

The voter authentication page is a barrier to keep out people who aren’t entitled to vote in your election or ballot. To reach the ballot paper, a voter must confirm their details against the voter roll. This will mean providing either:

  • A GoVote generated 11 digit PIN. We refer to this as “authenticated only”.
  • A GoVote generated 11 digit PIN, and an extra piece of information, such as an employee or payroll number. We refer to this as “authenticated and verified”.

How to Vote

Our online voting tool includes a copy of the voting information that we send to your voters. This covers general ballot details, and steps to vote by all relevant voting channels.

Support Details

GoVote supports voters prior to and during the ballot period by email and phone. Contact details for our Australian support staff are available directly from the authentication page.

Built in Help

Our online voting tool will tell voters automatically if their browsers do not have Javascript enabled. The voting webpage will also provide error messages if incorrect voter details are entered.

Step 2: Vote Online

If a person provides valid details at the first step, they will progress to the ballot paper and mark their voting preferences. Our online voting tool has built in rules that prevent invalid votes from being submitted, and because of the authenticated environment, no one can vote twice.

online voting vote page screenshot

2. Vote Online

online voting vote page screenshot

Once authenticated, voters progress to the ballot paper and mark their preference, or preferences. Built in rules prevent invalid votes from being submitted, and because of the authenticated environment, no one can vote twice.

online voting receipt page screenshot

Step 3: Voting Receipt

After the vote has been submitted the preference is recorded in a separate database to ensure anonymity is protected. The voter gets a receipt number that they can use to confirm their vote was lodged successfully. This offers a level of transparency that you simply don’t get with anonymous in person or postal voting.

3. Voting Receipt

online voting receipt page screenshot

After the vote has been submitted the preference is recorded in a separate database to ensure anonymity is protected. A receipt number is generated that the voter (or an independent auditor) can use to confirm the vote was successfully lodged. This offers a level of transparency that you simply don’t get with anonymous in person or postal voting.

That’s it!

Simplicity on the outside, expert software on the inside. We strive to make the online voting process as simple as possible without compromising on the fundamentals of security and anonymity.

Voting you can count on

GoVote is Australia’s industry leader in the planning, management and delivery of secure, independent ballots and elections. We work across all industries with organisations big and small, public and private, including some of Australia’s most recognisable names. Our voting services can save you time and resources, and ensure your vote is conducted to meet any governance requirement.

Client Logos NAB, SA Gov, ABS
Client Logos NT Gov, RBA, Elders

Organise a Vote with Online Voting

Get a detailed plan, obligation free, for your upcoming vote.

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