Access to every GoVote ballot is tightly managed. In order to vote in a ballot each voter must first confirm their identity against the records we hold on the voter roll. This helps to build trust in the process, and also prevents people from voting more than once. GoVote offers two levels of ballot access:
Access requires a numeric GoVote PIN
Authenticated & Verified
Access requires a GoVote PIN plus an additional “verification item”, such as a date of birth or payroll number.
You determine the access level for your ballot. We recommend using a verification item, but this needs to be chosen carefully. Once agreed, we set up the access controls for your ballot.
We use personal information to identify voters and enable their participation in a ballot. We treat this information as confidential and only use it in connection with providing our services.
Maintaining a secure and reliable environment for the voting process is a core aspect of our business. We’ve outlined our approach to protecting voter and ballot data at the link below.
We only conduct secret ballots. All ballot responses remain anonymous, even when voters are required to provide a PIN or supply personal information to access the ballot.
We send out voting instructions directly to your voters. These instructions include the GoVote PIN, ballot context and steps to vote by each available voting channel. It’s important to send information in a way that suits your voters, so we offer three options for this.
Send instructions to one or more email addresses per voter.
Send instructions by text message to any Australian mobile number.
Send personalised letters through Australia Post with instructions to vote electronically.
Tell us how you want us to communicate with your voters. You can use the same method for everyone, or a mix. How we send information will influence price and the lead time we need to prepare for the ballot.
Once the ballot period starts people can start voting. We offer three convenient types of electronic voting to help maximise the number of votes cast, and trust in the result.
User friendly web based voting through a secure interface. See how online voting works
Quick voting from any Australian mobile number. See how SMS voting works
Audio prompted voting from any phone, anywhere in the world. See how telephone voting works
All of our ballots include an online voting option. When you request a quote we’ll take a look at your requirements, and give you costed SMS and telephone voting options if we think they suit your ballot. You can then decide on the best approach for your voters.
We give clients access to our Ballot Manager system prior to and during the ballot. Ballot Manager is our proprietary voting management system, designed and developed by us from the ground up to deliver independent voting services. Ballot Manager makes it easy to:
GoVote’s Australian based staff are on hand to support your voters during the ballot with any process related questions. Most of your communications will be with the returning officer for your ballot.
You can log in to Ballot Manager and view provisional results after voting finishes. We’ll send through our final reports within 24 hours of the ballot period ending.
We quote each ballot individually. Our pricing depends on a number of factors, including:
For a simple enterprise agreement ballot with a small electorate, prices start under $1,000. The cost per voter decreases for larger ballots. Not detailed enough? Ask us for a quote.
Voting you can count on
GoVote is Australia’s industry leader in the planning, management and delivery of secure, independent ballots and elections. We work across all industries with organisations big and small, public and private, including some of Australia’s most recognisable names. Our voting services can save you time and resources, and ensure your vote is conducted to meet any governance requirement.